Privacy Policy for Living Planning Design Group (LPDG)

Introduction:

Living Planning Design Group (LPDG) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard information from our clients, partners, employees, and website visitors.

Information We Collect:

• Personal Data: This may include names, addresses, email addresses, telephone numbers, and other contact details provided through forms, email communications, or telephone enquiries.
• Financial Data: For clients choosing our financing options, we may collect financial and credit-related information necessary to process these services.
• Usage Data: Details of your visits to our website including, but not limited to, traffic data, location data, weblogs, and other communication data.
• Cookies and Web Beacons: We may use cookies to enhance your experience on our website. Third-party services featured on our site may also use cookies, over which we have no control.

How We Use Information Collected:

• Service Provision: To deliver the full range of construction and refurbishment services offered by LPDG.
• Customer Support: To provide customer support, respond to enquiries, and meet your project needs.
• Marketing: To inform you of new services, offers, and developments at LPDG if you have opted in to receive such information.
• Legal Compliance: To comply with legal obligations and enforce our terms and conditions, including billing and collection.

Sharing of Personal Information:

• With Consent: We will share personal information with companies, organizations, or individuals outside of LPDG when we have your explicit consent to do so.
• For External Processing: We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy.
• For Legal Reasons: We will share personal information if we believe in good faith that access, use, preservation, or disclosure of the information is reasonably necessary to meet any applicable law, regulation, legal process, or enforceable governmental request.

Your Rights: You have the right to:

• Access Information: Request access to the personal information we hold about you.
• Rectify Information: Ask us to update and correct inaccuracies in your information.
• Erase Information: Request that we erase your personal information.
• Withdraw Consent: Withdraw any consent you previously provided to us for processing your personal information.

Data Retention: We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Security: LPDG takes data security seriously and implements appropriate measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of data.

Children's Privacy: Our website and services are not intended for children under the age of 16. We do not knowingly collect personal identifiable information from children without the consent of a parent or guardian.

Changes to this Policy: We may update this policy from time to time. We will notify you of significant changes via our website or through your preferred method of communication.

Contact LPDG: If you have any queries about this Privacy Policy, your personal information, or if you would like to make a complaint, please contact us at:
Living Planning Design Group (LPDG)
Phone: 020 7523 5879
Email: ask@lpdg.london

This Privacy Policy forms part of our Terms of Service and should be read in conjunction with them. By using our website or services, you acknowledge and agree to the terms outlined in this policy.